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Sample Availability & Policy
Prices are calculated upon receipt of the customer’s detailed requirements. Usually quotation could be provided within 24 hours.
Samples are sent by express, usually via customer’s appointed carrier such as FEDEX, UPS, DHL etc.
Production begins as soon as the customer agrees to our terms, upon sample approval.
Our process includes many quality procedures, in-line and final production.
At our work term, we are committed to quality requirements of the best standard. We do not sacrifice on quality. We make sure quality is adhered to throughout our operation from sampling to final shipment. We take extra efforts in ensuring the suppliers comply with strict quality control. Quality Assurance is an inherent part of our services and we ensure that our customers do not face any problem at any stage.
Quality Control and Inspection Procedures:
We normally follow our inspection method, but on special case we follow any inspection method our customers require. Our quality control and inspection procedure includes the following functions:
1. Our Quality Assurance department checks all the raw material or Accessories to ensure that quality/color etc conforms to the order.
2. Quality Assurance team evaluates trial production and then finally approves for bulk production
3. As bulk production starts, our Quality Assurance team goes for inline inspection. This inline inspection during production is performed on daily basis.
5. At the middle stage of production if (standard of quality) result is acceptable / good then we go for pre-final inspection. We check the case pack, carton quality, shipping mark, assortment, presentation etc.
6. If the pre-final result is acceptable then we go for final inspection & if it passes, we approve for the final shipment.
To ensure quality of the highest standard, we inspect at every stage of the production process. The following Quality & Inspection steps are being currently employed in sourcing and manufacturing:
7. Raw material Inspection:stainless steel tube,sheet,alloy,resin
8. Mold Inspection
9. Measurement size checking
10. Surface Inspection
11. Assembly Matching checking
12. Daily drilling checking
13. Plating surface Inspection
14. Hole spacing testing
15. Polishing Inspection
About Our R & D Department
Our R&D is undertaken by the Technology Research Department, which consists of the Sample Exhibition Center (SEC), the CAD-Technology Center (CADTC) and the Sample-Working Center (SWC). The CADTC is responsible for paper making, designing, calculating predicted consumption, graphic processing and photo production. The SWC mainly functions as a sample design and production center.
R & D in Manufacturing Processes
2.Research on size
3.Refining manufacturing process
4.Rapid materials estimation
2.Mass production method
3.Equipment for mass production
4.Aided equipment for mass production
Advantages of technical research and development
To provide multi-product combination, and enhance the competitiveness on creating specified products.
Normally your quotation is received within one working days (please note any time difference between countries).
After order confirmation, please allow 15-20 days for approval sample. Once confirmed, allow 25-45 days production. Lead times vary depending on seasons, availability of raw materials and components.
Our merchandising team is committed to complete customer satisfaction. Our merchandising department consists of highly qualified team of merchandisers whose prime aim is to provide full satisfaction to our customer starting from the raw material stage to shipment and reporting the status of the order to the buyers regularly
The services our merchandising team provides to our clients are:
. Systematic follow-up on each stage of production and execution of order on time.
. Introducing new samples to buyers to enable them to expand their business.
. Liaison between the customer and our factories and follow-up.
. Guiding the supplier in preparation of the range to meet the customer's requirements with regard to design and negotiation.
In addition, we keep our buyers updated at every stage of their orders. Due to this, we prepare daily production report from the manufacturers unit. This report keeps the buyer updated about their order at every stage of the production process.
Guarantees/Warranties/Terms and Conditions
We take full responsibility for any inconformity with buyers' requests in color,material, quantity, fuction,packing and size.
We guarantee the protection of customers’ designs, workmanship, patents and copyrights.
Customized design service is available, executed by professional designers from packaging design majors. Our own designs could be exclusively provided.
Terms could be FOB, CFR, CIF, CIP, DDU, DDP etc.
Logistics Operation Support
Our staff in the Foreign Trade Department are all experienced in the exporting industry.
Being a supply chain service provider, we have the knowledge and expertise to provide total logistic and transportation solutions to our customers. Our qualified personnel work in close association with leading freight forwarders, air and shipping lines at various locations. In addition, we can provide you specific value added services by pre advising all shipments on a regular basis with tentative arrival dates.
Customers visit our factory
Why do business with CHINA BESKO HARDWARE AND PLASTIC COMPANY?
1. A Strict QA & QC System: We've use one of the strictest QA and QC systems in the industry to assure the
highest quality products and highest level of customer satisfaction, from initial inquiry to final shipment . Our
experienced quality controllers stay in selected member factories to guarantee the manufactured products match all order requirements. Our advanced technical instruments are extensively utilized to scientifically test the important
elements of quality such as Electroplating process and manufacturing process.We also offer protection to our
customers through the defect replacement program that we provide. With this program, we will replace all
defective products, to ensure that every requirement of the original order is met.
2.The Most Competitive Prices: Aside from offering the largest variety of handles & knobs and the highest level of quality control, our product pricing is the most competitive in the international market. In fact, our competitive
pricing is the primary reason for our success. We usually offer the lowest prices for the same quality products. At the same time, we maintain high quality standards and on-time delivery. Short-term gain is not our goal;instead long-term
growth with our customers.
3. On time Delivery: We understand that prompt delivery is critical to our customer. So we have established a special
order monitoring and control system to assure that every order is fulfilled on or before the delivery date. Our order
monitoring and control system, combined with our production capacities and industrial reputation, allow us to
complete the emergent orders within a short delivery time.
4.Comprehensive Customer Service: Each order is monitored by our worker, to ensure complete customer satisfactionOur worker will provide service to the customer until they are completely satisfied with the received shipment. In the future our online business will allows our customers to track the status of their orders 24 hours a day, 7 days a week. We also plan to develop multimedia format ,so our global customers too can go online and monitor the status of their order. Aside from professional assistance, we also help our potential customers with their travel plans, hotel
accommodations, shopping, and local entertainment.
5.Professional Team and Elite Management: We are very proud to say that the people at CHINA HANDLES AND KNOBS FACTORY are our most valuable resource. CHINA HANDLES AND KNOBS FACTORY employees represent a group of highly experienced professionals in the production of handles and knobs and also in the international import/export industry. In fact, the order monitor leads must have a minimum of 6 years of relevant experience. The top executives represent the elite in modern production, international trade and global Business management.
Q: Q:What is your output per month?
A: Now we could produce about 35,000 handles and knobs.
Q: Q:What is your strength?
A: 1) Under the guaranteed quality and competitive price, we have good reputation and creditability in European and American market. 2) We are a high-tech professional manufactory in the hardware and plastic.
Q: Q:What are your payment terms?
Normally the following 3 terms of payment are acceptable:
A: 1) Order values less than US$2,000, 30% deposit by T/T (bank transfer), Balance of payment at least 4 days before exit factory or copy of bill of lading by fax or email.
2) Order values more than US$ 30,000, we will accept L/C (Letter of Credit) at sight. All bank charges are at L/C applicant's cost for amount
3) For small order, cash or T/T for full amount in advance.
WQ:What are your holidays?
A: We have 3 major holidays.
1) Chinese New Year
This date is different each year and is usually late January or in February for 10-14days, Production and shipping schedules get very tight at this time.
2) Labour Day
May 1 to 3
3) Founding Day Anniversary
October 1 to 5
Q: How much for a standard sample?
A: Sample charges apply and are sent on a collect basis. You may also provide us with your freight collect account number with one of the major world-wide express companies (eg.: DHL, UPS, Fedex, TNT, etc.). All expenses are payable prior to a sample being sent.
Regular customers may not be charged except for courier costs.
Q: How much for an approved sample if I have placed an order?
A: There is no charge if you have placed your order, signed and sent back our Sales confirmation and paid the deposit (if applicable) except for the express charges .